XSEL's Progress: The Continuing Journey of an Expert System (John Wiley Series in Information Systems)

Here is the inside story of the development of XSEL, one of the first successful, large-scale expert systems. Discusses management problems that arose during development and how they were solved, and makes special note of the success of end-user involvement in system design. Highlights the human dramas, the processes, problems and triumphs during the life of the project.