Controlling the Future: Managing Technology-Driven Change

A survival manual for anyone who needs to introduce, manage and cope with change. Using a case study, it presents two methodologies to help you approach complex change easily and more effectively, diagnose issues relevant to your situation and determine the forces that help or hinder you. Features a list of 24 critical changes impacting information systems. The methods and processes are supported by 14 worksheets to aid you in applying these valuable tools to survive change and prosper.