Evaluating Decision Support and Expert Systems

Decision Support Systems Engineering Andrew P. Sage This practical guide describes the everyday nuts-and-bolts to building a decision support system that unites the concerns of both system designers and users. Beginning with an outline of the generic components of a decision support system, readers are given a technologically rigorous, yet clear, tour of its assembly line basics. Data-base management systems, model-base management systems, and dialog generation and management systems are clearly described, with emphasis on how these make a decision support system feasible and practical. 1991 (0 471-53000-X) 360 pp. Software Systems Engineering Andrew P. Sage and James D. Palmer This unique text provides a thorough introduction to all aspects of the developmental life cycle of software production. For those interested in applying a systems-based approach to software development, Software Systems Engineering discusses key aspects of such an approach—from software quality, software reliability, and development environments, to integration, maintenance, management, and cost analysis. The book’s practical look features a set of tools instrumental to success in each life cycle phase, as well as a taxonomy of methods for making the productivity tools available and subject to wider use. 1990 (0 471-61758-X) 544 pp. Design for Success A Human-Centered Approach to Designing Successful Products and Systems William B. Rouse Drawn from methods tested in a wide array of industries—aviation, the process and power industries, manufacturing, the marine industry, and communications—this important text details how to design products and systems that are market-driven and user-oriented. Using a variety of methods and tools illustrated with case studies, Design for Success outlines a concrete, human-centered approach to the design of complex systems. This new approach to system design includes a look at understanding users’ needs, design and engineering evaluation of product and systems, and more. 1991 (0 471-52483-2) 304 pp.