The Management of Operations: A Conceptual Emphasis (Wiley Series in Production/Operations Management)

Completely reorganized to follow a chronological flow, the Fourth Edition offers new material reflecting recent trends, changes and issues in the production/operations management market. Coverage includes international competitiveness, ethics, strategy, tying other functional areas of business to operations, service sector and new manufacturing technologies. Each chapter opens with coaching tips enabling students to hone in on important concepts and the ``Applications in Operations'' sections bring conceptual matter to life.