Supervision in the Hospitality Industry

Supervision in the Hospitality Industry image
ISBN-10:

0471396893

ISBN-13:

9780471396895

Edition: 4
Released: Jan 01, 2002
Format: Hardcover, 467 pages
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Description:

* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation.
* Each chapter features new, up-to-date material.
* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

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