The ISO 9000 Answer Book

Designed to provide authoritative, easy-to-understand answers to over 100 of the most commonly asked questions regarding ISO 9000. Contains the most up-to-date insights and explanations of the entire ISO registration process from start to completion. Kantner covers all of the immediate facts with practical action steps and advice. Topics covered include understanding the basics of ISO 9000, the quality system standards, components and the application process, ISO technical requirements and recommendations, and a thorough review of the ISO registration process.