Changing Job Structures: Techniques for the Design of New Jobs and Organization

Changes in job content and in company structure result inevitably from technological advance and competitive pressures. This step-by-step guide explains how such changes can be managed to give improved performance of the manufacturing or service enterprise. The practical techniques that are described here, which are already successfully applied in many leading companies, are based firmly in case studies and data received from Dr Cross's research and cooperation with industry since the early 1980s. This work is funded by over 50 companies and by four trade unions.