Dealing with Difficult People in a Week
ISBN-10:
0340849657
ISBN-13:
9780340849651
Author(s): Salter, Brian; Langford-Wood, Naomi
Edition: Second edition
Description:
Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick.
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