Strategic Management for the Public Services (Managing the Public Services)

Joyce (director of the Management Research Centre at the U. of North London) provides an introduction to the theory and practice of strategic management in the public sector. Drawing on research from various countries, he presents ideas which guide effective practice in the public services, gives conceptual tools and material for carrying out analysis and planning, and explores key issues such as governance, involving the public, transformational strategies, managing crisis, and interorganizational strategic planning. Distributed by Taylor & Francis. Annotation c. Book News, Inc., Portland, OR (booknews.com)