Communicating Effectively in an Information Age
ISBN-10:
0324109423
ISBN-13:
9780324109429
Author(s): Chaney, Lillian H.; Bonner, William H.
Edition: 10th
Description:
In this text, management experts Bonner (Tennessee Technological U.) and Chaney (U. of Memphis) discuss nonverbal communication, ethical considerations, groups/teams, modern technology, graphics messages, letters, reports, etiquette and intercultural understanding, employee communication, and oral presentation. Six appendices contain answers to self-check exercises and also cover punctuation principles, business document formats, addresses and salutations for special letters, and grammar review. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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