Supervisory Management: The Art of Empowering and Developing People

Supervisory Management blends skill-building techniques and traditional management principles to prepare readers to become supervisors in today's business world. This text emphasizes that supervision is working through people to develop and empower them to become better and more efficient in their roles. It closely follows the SCANS requirements for the five workplace competencies and three-part foundation of skills and personal qualities needed for job performance. In this fifth edition, the authors continue their "hands on" approach. In addition, to providing numerous self-checks and skill-building opportunities, even more "hands-on" exercises have been added throughout.