Tough Talking: How to Handle Awkward Situations
Released: Dec 14, 1995
Format: Paperback, 240 pages
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Description:
"Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role" - The AdministratorLearn different strategies for different people in different situations and deal with problem situations for a constructive outcome.
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