Web Engagement: Connecting to Customers in e-Business

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Web Engagement: Connecting to Customers in e-Business image
ISBN-10:

020165766X

ISBN-13:

9780201657661

Author(s): Zoellick, Bill
Edition: First Edition
Released: Jan 15, 2000
Publisher: Addison-Wesley
Format: Paperback, 224 pages

Description:

A management guide to the selling of goods and services over the Internet. Consultant Zoellick presents a Web business model and explains how to build an effective Web page. He touches upon such issues as collecting Website data, the use of cookies, privacy and customer engagement, using customer data for personalization. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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