Total Quality: A User's Guide for Implementation
Description:
Dan Ciampa's book directly addresses the challenge of making Total Quality work in a practical, no-nonsense way. Total Quality is in demand today, now that companies in every sector are beginning to compete on the basis of quality, not simply cost. With cost a given, product quality is moving from just a challenge to to rapidly assuming the position as the next competitive prerequisite. The companies that will dominate markets in the 1990s and beyond will deliver high-quality, competitively priced products just when the consumer wants them.The vehicle by which those companies will reach that stage is Total Quality, a company-wide effort seeking to install and make permanent a climate where employees will continuously improve their ability to provide on-demand products and services that customers will find of particular value.
Best prices to buy, sell, or rent ISBN 9780201549928
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The Total Quality: A User's Guide for Implementation book is in very low demand now as the rank for the book is 8,123,888 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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