Working with People: Communication Skills for Reflective Practice, Second Canadian Edition

The most accessible and practical approach to interviewing and assessment that balances tangible skills with theory in the Canadian context.The second edition of Working with People offers an introduction to relationship-building, interviewing, assessment, and in-the-field communication, with case studies from experienced practitioners. Featuring Canadian examples throughout, this text gives students the theoretical foundation andapplied skills they need to succeed at interpersonal communication in the human services.