Technical Communication: The Practical Craft

A textbook for a college-level technical writing or business writing course. Sections cover common writing assignments, such as letters of inquiry, instructions, or proposals; general rules of writing; oral communication, including active listening as well as speaking; and research as a stage of the development cycle that may include outlines, bibliographies, electronic searching, or word processing. The authors stress the benefits of exercising these skills in order to better communicate. Annotation c. by Book News, Inc., Portland, Or.