Foundations of Operations Management, Fourth Canadian Edition, 4/e

About the Author\nLARRY P. RITZMAN is Professor Emeritus at the Ohio State University and Professor Emeritus at Boston College. While at the Ohio State University, he served as department chairman and received several awards for both teaching and research, including the Pace Setters’ Club Award for Outstanding Research. While at Boston College, he held the Thomas J. Galligan, Jr. chair and received the Distinguished Service Award from the School of Management. He received his doctorate at Michigan State University, having had prior industrial experience at the Babcock and Wilcox Company. Over the years, he has been privileged to teach and learn more about operations management with numerous students at all levels–undergraduate, MBA, executive MBA, and doctorate.
Particularly active in the Decision Sciences Institute, Larry has served as council coordinator, publications committee chair, track chair, vice-president, board member, executive committee member, doctoral consortium coordinator, and president. He was elected a Fellow of the Institute in 1987 and earned the Distinguished Service Award in 1996. He has been a frequent reviewer, discussant, and session chair for several other professional organizations.
Larry’s areas of particular expertise are service processes, operations strategy, production and inventory systems, forecasting, multistage manufacturing, and layout. An active researcher, Larry’s publications have appeared in such journals as Decision Sciences, Journal of Operations Management, Production and Operations Management, Harvard Business Review,and Management Science. He has served in various editorial capacities for several journals.\nLEE J. KRAJEWSKI is Professor Emeritus at the Ohio State University and Professor Emeritus at the University of Notre Dame. While at the Ohio State University, he received the University Alumni Distinguished Teaching Award and the College of Business Outstanding Faculty Research Award. He initiated the Center for Excellence in Manufacturing Management and served as its director for four years. In addition, he received the National President’s Award and the National Award of Merit of the American Production and Inventory Control Society. He served as president of the Decision Sciences Institute and was elected a Fellow of the Institute in 1988. He received the Distinguished Service Award in 2003.
Lee received his Ph.D. from the University of Wisconsin. Over the years, he has designed and taught courses at both graduate and undergraduate levels on topics such as operations strategy, introduction to operations management, operations design, project management, and manufacturing planning and control systems.
Lee served as the editor of Decision Sciences, was the founding editor of the Journal of Operations Management, and has served on several editorial boards. Widely published himself, Lee has contributed numerous articles to such journals as Decision Sciences, Journal of Operations Management, Management Science, Production and Operations Management, International Journal of Production Research, Harvard Business Review,and Interfaces, to name just a few.\nMANOJ K. MALHOTRA is the Jeff B. Bates Professor and Chairman of the Management Science Department at the Moore School of Business, University of South Carolina (USC), Columbia. He holds an engineering undergraduate degree from the Indian Institute of Technology (IIT) Kanpur, India, and a Ph.D. in operations management from the Ohio State University. He is certified as a Fellow of the American Production and Inventory Management Society (CFPIM), and has conducted seminars and consulted with John Deere, Metso Corporation, Phelps Dodge, Sonoco, UCB Chemicals, Milliken, and Verizon, among others. Manoj has won several teaching awards, including the Michael J. Mungo Outstanding Graduate Teaching Award in 2006 from the University of South Carolina and the Alfred G. Smith Jr. Excellence in Teaching Award in 1995 from the Moore School o