Public Sector Management

This fully updated and revised edition of Norman Flynn's successful textbook offers new insights into the organisation and management of the public sector in the UK. The past five years have seen fairly drastic changes in public sector management under conservative rule. Changes in government also have a lasting effect on the running of the public sector. The new edition takes into account both these factors, potential and actual. It offers new chapters on 'politics and the public sector', 'managing people', and 'managing new contracts', widening the scope of the book and focusing on ew issues in managing the public sector. At the same time, the book maintains its straightforward and accessible coverage, and still examines in detail the practical elements of service provision, including strategy, competitve behaviour, pricing and performance management.