IMPACT! A Guide to Business Communication

A concise, practical guide to writing effectively in the world of business. This eighth edition of Impact: A Guide to Business Communication continues to offer a direct, concrete approach and an opportunity for hands-on application of effective writing strategies. Now bundled with MyCanadianBusCommLab, all new copies of Impact contain an access code for an eText, writing samples, interactive document makeover exercises, and videos of real-life workplace communication. Impact will help you build confidence and competence to speak in public, create and give oral presentations, handle a job interview, or run a meeting. It offers advice on writing, including letters, memos, and reports and specific strategies for attacking common business-writing problems. Its practical approach covers tips for collaboration and teamwork and contains explanations and exercises to give you better results.