Services Marketing: People, Technology, Strategy, Canadian Edition
Released: Apr 22, 2007
Publisher: Pearson Education Canada
Format: Paperback, 672 pages
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Description:
Focusing on applications and practical training, this first Canadian edition demonstrates how to develop successful marketing strategies using Canadian examples and cases. Exploring concepts and techniques for an exceptionally broad range of service categories and industries, the text reinforces management applications with boxed features highlighting provocative research and profiles from Canada's service-based economy.
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