Understanding and Managing Organizational Behavior (3rd Edition)

This accessible, up-to-date book offers readers a thorough understanding of organizational behavior that can help them to better appreciate and manage the complexities and challenges found in contemporary businesses. Rich, real-life examples of people and organizations bring key concepts to life along with their clear managerial implications. An emphasis on the effects of new information technology shows how this technology affects all aspects of managing behavior in organizations at the individual, group, and organizational levels. Current, state-of-the-art topics include sexual harassment, cross cultural communication, ethics, diversity, organizational learning, negotiation, and global management. For practicing and future managers.