Service Design, Itil, Version 3

Service Design, Itil, Version 3 image
ISBN-10:

0113310471

ISBN-13:

9780113310470

Edition: 1
Released: May 31, 2007
Format: Paperback, 334 pages
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Description:

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.












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