60 Role Plays for Management and Supervisory Training

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60 Role Plays for Management and Supervisory Training image
ISBN-10:

0079130496

ISBN-13:

9780079130495

Author(s): TURNER, David
Edition: Revised, Subsequent
Released: Jan 01, 1750
Publisher: McGraw=Hill
Format: Loose Leaf, 216 pages

Description:

Trainers are always on the lookout for roleplays-a key technique for practicing communication skills and interpersonal relations-and here is a collection that handsomely delivers the goods. These 60 exercises help managers test their ability and sharpen their performance in vital areas such as negotiation, performance appraisal, discipline, and conflict management. The guide includes reproducible "briefing sheets" for participants, as well as step-by-step guidelines for trainers. A bonus section contains brief, five-minute-roleplays to spur on a reluctant group or enliven any meeting.

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