Secrets of Software Quality: 40 Innovations from IBM/Book and Disk (McGraw-Hill Systems Design & Implementation)

This book/disk package describes techniques for improving software quality by using the latest Baldrige Award criteria as a management tool. It covers technology innovations to help get high-quality code out on time, ways to improve developing and testing code, and leadership innovations addressing the strategic, educational, and motivational issues related to quality improvement. Includes implementation advice and lists of information resources. Annotation copyright Book News, Inc. Portland, Or.