Building Multimedia Performance Support Systems/Book and Disk (McGraw-Hill Systems Design & Implementation)

This book addresses what multimedia performance support systems (PSS) are, why companies adopt them, and how the reader can develop them. Packed with checklists, figures, flowcharts, graphics, graphs, line drawings, tables, and other idea-clarifying aids, this practical book is accompanied by a disk that includes all the files needed to create a fully functional performance support system.