Client-Centered Consulting: Getting Your Expertise Used When You're Not in Charge

Focusing on the "people side" of every successful consulting venture, Client-Centered Consulting synthesizes the classic thinking on the process from such industry giants as Gerard Egan, Gordon and Ronald Lippitt, and Peter Block, as it shows step-by-step how to help any client with sensitivity and political savvy.
Taking you through every stage of the consulting process - from contracting and collecting data to implementing the solution and evaluating the results - the book provides you with checklists, exercises, group activities, and feedback instruments guaranteed to make your relationships with clients smoother, less stressful, more cooperative, and far more productive.