The Customer Signs Your Paycheck
Description:
Positive Service Gets Positive Results― Every Time!
Customer loyalty is becoming harder to establish and just as difficult to maintain. This is truer than ever in today’s hyperdigital world, where a single customer venting his or her dissatisfaction on a blog or social network can amass an army of anti-you activists―and send your business spiraling.
The Customer Signs Your Paycheck reveals the secret to ensuring customer contentment during every interaction. Inside, Frank Cooper examines the elements at the heart of quality customer service, which begin with selfawareness and confidence. You’ll learn:
- The 10 commandments for customer relations
- Eight habits to help you get ahead
- The easiest way to handle customer complaints
- A simple method for remembering names
You’ll immediately take note of dramatic changes in the way you deal with difficult personalities, customer complaints, and other challenges that come with the territory.
Why drive customers to the competition? It really is easy to provide superb service, even when dealing with today’s highly empowered and demanding customer.
Best prices to buy, sell, or rent ISBN 9780071632881
Frequently Asked Questions about The Customer Signs Your Paycheck
The price for the book starts from $6.50 on Amazon and is available from 21 sellers at the moment.
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The The Customer Signs Your Paycheck book is in very low demand now as the rank for the book is 2,497,334 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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