Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer
0071448020
9780071448024
Description:
The bestselling authors of Dealing with People You Can't Stand deliver proven tactics for exceptional customer service
In today's consumer-driven market, the first commandment is love thy customer. As highly sought-after corporate trainers and speakers, Rick Brinkman and Rick Kirschner use their trademark no-nonsense style and innovative communication techniques to win over even the most difficult customers, keeping them satisfied and loyal. Their unique, user-friendly approach to customer service focuses on the personal interactions between businesses and customers that can make or break the deal.
Love Thy Customer provides people-oriented advice for short-term success and long-term growth, including:
- Skills and strategies to win customers over
- Tactics to prevent customer dissatisfaction
- Maneuvers to resolve a full range of problems
- Ways to maintain customer focus
- Methods for business owners to cultivate a strong service ethic
Customer satisfaction is more important than ever, and Love Thy Customer delivers the strategies that build a strong and loyal consumer base.
Best prices to buy, sell, or rent ISBN 9780071448024
Frequently Asked Questions about Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer
The price for the book starts from $8.35 on Amazon and is available from 16 sellers at the moment.
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The Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer book is in very low demand now as the rank for the book is 8,608,302 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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