Make Yourself Clear!: Improving Business Communication

Are you satisfied with your ability to communicate effectively in business - to persuade others to your point of view by what you say and write? Are you as quick as you would like to be in getting the point of complex memos, reports, conversations, and meetings? Whether you want to sharpen your personal skills in speaking, writing, listening, and reading, or effect improvements in the overall communications of your organizational unit - this is the solid, authoritative guide you need: A practical, tested system to help you improve your communication skills.