Tqm for Information Systems Management: Quality Practices for Continuous Improvement

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Tqm for Information Systems Management: Quality Practices for Continuous Improvement image
ISBN-10:

0070237573

ISBN-13:

9780070237575

Released: Jan 01, 1995
Publisher: McGraw=Hill
Format: Hardcover, 301 pages

Description:

A guide for information systems managers and consultants ready to embark on the quality journey, outlining specific IS applications of TQM theory. Case studies and examples illustrate process-oriented solutions in areas such as programming and computing, operations, and personnel, with discussions on implementation strategies and the unique role of IS in fostering TQM in the corporate culture. Annotation copyright Book News, Inc. Portland, Or.

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