Digital Convergence: business.today

Part I. Introduction 1. Welcome to business.today 2. Contemporary Business Challenges and Opportunities 3. Keeping Business in Perspective Part II. Acquiring and Using Information 4. Monitoring the External Environment 5. Internal Information Systems and Decision Making Part III. Building Relationships 6. Customers 7. Employees 8. Suppliers 9. Financial Sources 10. Other Stakeholders Part IV. Providing Quality Goods and Services 11. Management and Coordination 12. Marketing Activities 13. Efficient Use of Financial Resources 14. Production and Operations 15. Creating and Managing an E-Business Part V. Building Your Business Career Portfolio