Superior Customer Value in the New Economy

Business & Money

William C. Johnson

Economics

CRC-Press

The public sector today permeates much of society. This wide-ranging reach is distilled into a cogent overview of governing in the twenty-first century in the latest edition of Johnson's acclaimed work. In a clear and engaging style, the author examines the public-private collaborations through which public policies are shaped, implemented, and revised. Throughout, he emphasizes the role of public administrators in forming and maintaining the partnerships that advance the goals of government.
 Johnson's well-organized survey draws on both classic works and current issues in describing the organization and operation of American government. Abundant sidebars on current challenges like immigration, health care, disaster preparedness, homeland security, infrastructure investment, and data privacy offer valuable examples of public administration in practice and illuminate the collaborative nature of American governance.
 Not-for-sale instructor resource material available to college and university faculty only; contact publisher directly.
 Titles of related interest also from Waveland Press: Field, Environmental Policy: An Introduction (ISBN 9781577664284); Sylvia-Sylvia, Program Planning and Evaluation for the Public Manager, Fourth Edition (ISBN 9781577667780); and Welch-Comer, Quantitative Methods for Public Administration: Techniques and Applications, Third Edition (ISBN 9781577664932).

Public Administration: Partnerships in Public Service, Fifth Edition

Politics & Social Sciences

Politics & Government

Waveland Press. Inc.

With future competitive landscape shifting from competition between companies themselves to trading partner networks, understanding and mastering process design and change is becoming more critical than ever. In order to succeed, companies are starting to weave their key business processes into hard-to-imitate strategic capabilities that distinguish them from their competitors. Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices will help you "connect the dots" by offering insights on how to achieve greater integration within your supply chain networks and realize the performance possible with today's interaction economics. Based on exhaustive research of supply chains and newly successful networked corporations in the US and Europe, the authors demonstrate how your company can be successful in building an effective supply chain network. Prescriptive benchmarking models illustrate proven strategies, tactics, and methods for achieving a superior level of supply chain performance.

Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices (Resource Management)

Kevin P. McCormack

William T. Walker

This dynamic exploration of public administration illuminates the complexity of governing in the twenty-first century. As a starting point, Johnson discusses the government s response to Hurricane Katrina and what that effort reveals about the role of government in society, how government should best be organized, the extent of public-private cooperation necessary to respond to natural disasters, and the assessment and management of risk. The author notes that although the events of August 2005 provide plenty of examples of government failure, they also demonstrate how administrators can learn to be better decision makers and collaborators. Public Administration surveys the key concepts and underpinnings of American governance, drawing on classic works as well as current issues and events. Working from the premise that no significant government enterprise takes place within the boundaries of any one organization, the text illustrates the collaborative process through which public policy is shaped by networks of organizations with diverse missions and certain common purposes. Throughout, Johnson emphasizes the role of public administrators in forming and maintaining the partnerships that advance the goals of government. Each chapter has been thoroughly updated, while boxed features throughout the text provide fresh examples of public administration in practice. From metropolitan area transit planning, to the Border Patrol s contracts with private technology firms, to computerized neighborhood environment tracking, to state government attempts to address the global warming issue, Johnson provides numerous topical examples of the myriad forms of collaboration between administrators, the private sector, and the general public. Not-for-sale instructor resource material available to college and university faculty only; contact publisher directly.
 Titles of related interest also from Waveland Press: Field, Environmental Policy: An Introduction (ISBN 9781577664284); Sylvia-Sylvia, Program Planning and Evaluation for the Public Manager, Fourth Edition (ISBN 9781577667780); and Welch-Comer, Quantitative Methods for Public Administration: Techniques and Applications, Third Edition (ISBN 9781577664932).

Public Administration: Partnerships in Public Service

Waveland Pr Inc.

See the best price to sell, buy, or rent books by William C. Johnson. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by William C. Johnson