Addressing the problems of managing health care is one of the most pressing challenges facing western societies. In the UK the public are bombarded with negative press coverage of the National Health Service. Hope Behind the Headlines aims to provide practical help, hope, and ideas about what is possible to improve health care by shifting the cultures to ones that are truly orientated towards quality. This book will leave readers hopeful about their own ability to make a difference in their local health context. It includes chapters written by leaders in health care who share their experiences trying to shift culture in practice. These stories are first-person narratives that are very different from sanitised case studies that often glorify what happened and make readers feel inadequate. A must-read for all those concerned with improving health care in the UK.

Hope Behind the Headlines

Business & Money

Wiggins, Liz

Marshall, Brian

Smallwood, Janet

Industries

Libri Publishing

<div> There is increasing recognition within the NHS that quality improvement methodologies such as Lean, Six Sigma, Theory of Constraints, and Experienced Based Co-design can significantly improve patient flow, patient pathways,&nbsp;clinical and administrative processes, and financial savings.&nbsp;Given the pressures on the NHS in terms of shrinking funding, ageing demographics, technology, and increasing patient demand, helping those on the front line understand how to use QI methodologies well is vital.&nbsp;This book argues that success comes only through paying attention to and integrating QI toolkits and methods with the contextual, relational, and personal leadership domains.&nbsp;Beyond the Toolkit&nbsp;shares real-life stories told&nbsp;by&nbsp;NHS leaders who have been Fellows on GenerationQ. In sharing their stories, the book answers some of the many questions Leaders often have when wanting to introduce and benefit from QI methods. </div>

Beyond the Toolkit: Leading Quality Improvement in Health and Social Care

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Books by Wiggins, Liz