This is the official curriculum of the Apple Mavericks 101: OS X Support Essentials 10.9 course and preparation for Apple Certified Support Professional (ACSP) 10.9 certification– as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Mavericks. This guide provides comprehensive coverage of Mavericks and is part of the Apple Pro Training series–the only Apple-certified books on the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Mavericks operating system. Readers will find in-depth, step-bystep instruction on everything from installing and configuring Mavericks to managing networks and system administration.Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification. <ul>
<li>Covers updated system utilities and new features of OS X Mavericks, including iCloud Keychain and Tags.</li> <li>Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.</li> <li>Focused lessons take you step by step through practical, realworld tasks.</li> <li>Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.</li> </ul>

Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks

White, Kevin M.

Peachpit Press

This is the official curriculum of the Apple Yosemite 101: OS X Support Essentials 10.10 course and preparation for Apple Certified Support Professional (ACSP) 10.10 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Yosemite. This guide provides comprehensive coverage of Yosemite and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Yosemite operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring Yosemite to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification. 
<ul>
<li>Covers updated system utilities and new features of OS X Yosemite.</li> <li>Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.</li> <li>Focused lessons take you step by step through practical, real-world tasks.</li> <li>Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.</li> </ul>

OS X Support Essentials 10.10 (Apple Pro Training)

Computers & Technology

Davisson, Gordon

Certification

Peachpit Pr

Managing Apple Devices, Second Edition will enable you to create an effective plan for deploying and maintaining groups of Apple devices using iOS 8 and OS X Yosemite in your organization. This all-in-one resource teaches a wide variety of Apple management technologies; explains the theory behind the tools; and provides practical, hand-on exercises to get you up and running with the tools. You will be introduced to Apple management technologies including Mobile Device Management, the Volume Purchase Program, and the Device Enrollment Program. For example, not only will you learn how to use Profile Manager–A pple’s implementation of Mobile Device Management–but you will also learn about the ideas behind profile management and how to make configuration easier for both administrators and users while maintaining a highly secure environment. The exercises contained within this guide are designed to let you explore and learn the tools provided by Apple for deploying and managing iOS 8 and OS X Yosemite systems. They start with verification of access to necessary services, move on to the configuration of those services, and finally test the results of those services on client devices. Each lesson builds on previous topics and is designed to give technical coordinators and system administrators the skills, tools, and knowledge to deploy and maintain Apple devices by: • Providing knowledge of how Apple deployment technologies work • Showing how to use specific deployment tools • Explaining deployment procedures and best practices • Offering practical exercises step-by-step solutions available

Managing Apple Devices: Deploying and Maintaining iOS 8 and OS X Yosemite Devices

Dreyer, Arek

Operating Systems

This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X El Capitan. This guide provides comprehensive coverage of El Capitan and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the El Capitan operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring El Capitan to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification. 
<ul>
<li>Covers updated system utilities and new features of OS X El Capitan.</li> <li>Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.</li> <li>Focused lessons take you step by step through practical, real-world tasks.</li> <li>Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.</li> <li>Web Edition provides full text of the book as part of our Content Update Program with revised content for significant software updates.</li> </ul> This book is part of Peachpit’s Content Update Program. As Apple updates features of OS X El Capitan, sections of this book may be updated or new sections may be added to cover significant updates to the software. The updates will be delivered to you via a free Web Edition of this book, which can be accessed with any Internet connection. For details about accessing the Web Edition, please see the "About This Guide" section of your book.

OS X Support Essentials 10.11: Supporting and Troubleshooting OS X El Capitan (Apple Pro Training)

The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.

MAC OS X Support Essentials

Apple Training Series: Mac OS X v10.5 Deployment v10.5 uses a combination of task-based instruction and strong visuals to teach intermediate and advanced users how to deploy a wide range of files and systems to multiple users in a large organization. Author Kevin White takes readers through the deployment of software, ranging from individual files, to complete systems, to multiple users, discussing the range of methodologies used. Intermediate users will learn how to use Apple deployment tools, including Disk Utility, PackageMaker, Apple Software Restore, and NetBoot. Advanced users will learn how to customize deployment solutions with scripts to provide post-installation configuration. Throughout the book, users learn how to tie all of the solutions together to create fully integrated software and hardware deployment plans..

Mac OS X Deployment v10.5

Apple Training Series: Mac OS X Deployment v10.6 uses a combination of task-based instruction and strong visuals to teach intermediate and advanced users how to deploy a wide range of files and systems to multiple users in a large organization. Author Kevin White takes readers through the deployment of software, ranging from individual files, to complete systems, to multiple users, discussing the range of methodologies used. Intermediate users will learn how to use Apple deployment tools, including Disk Utility, PackageMaker, and Apple Software Restore. Advanced users will learn how to customize deployment solutions with scripts to provide post-installation configuration. Throughout the book, users learn how to tie all the solutions together to create fully integrated software and hardware deployment plans. The Apple Training Series serves as both a self-paced learning tool and the official curriculum for the Mac OS X and Mac OS X Server certification programs.

MAC OS X Deployment v10.6

The only Apple-certified book on OS X Lion, this revised best-seller will take you deep inside the latest big-cat operating system—covering everything from installation and configuration, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in OS X Lion. Following the learning objectives of the Apple Certified Support Professional exam, this self-paced book is a perfect guide for Apple’s training and a first-rate primer for computer support personnel who need to troubleshoot and optimize OS X Lion as part of their jobs. Chapter review sections and quizzes summarize and reinforce acquired knowledge. The Apple Pro Training Series serves as both a self-paced learning tool and the official curriculum for OS X Lion and OS X Lion Server certification programs.

OS X Lion Support Essentials: Supporting and Troubleshooting OS X Lion (Apple Pro Training Series)

Networking & Cloud Computing

The only Apple-certified book on OS X Mountain Lion, this revised best-seller will take you deep inside the latest big-cat operating system–covering everything from installation and configuration, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in OS X Mountain Lion. Following the learning objectives of the Apple Certified Support Professional exam, this self-paced book is a perfect guide for Apple’s training and a first-rate primer for computer support personnel who need to troubleshoot and optimize OS X Mountain Lion as part of their jobs. Step-by-step exercises reinforce the concepts taught through practical application. Chapter review sections and quizzes summarize and reinforce acquired knowledge. The Apple Pro Training Series serves as both a self-paced learning tool and the official curriculum for OS X Mountain Lion and OS X Mountain Lion Server certification programs.

OS X Support Essentials (Apple Pro Training)

OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks (Apple Pro Training)

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Books by White, Kevin M.