Hitch-hiker's Guide to Europe 1982-83

Travel

Welsh, Ken

Europe

Fontana

Hitch-hiker's Guide to Europe: How to See Europe by the Skin of Your Teeth

Reference

Writing, Research & Publishing Guides

HarperCollins, Publishers

Pan/Macmillan

Dark Deeds

Literature & Fiction

Pinnacle Books

Hitch-hiker's Guide to Europe

A revised and updated guide for 1991, aimed at those wishing to travel cheaply in Europe. The book includes information on what to take, how to travel, where to eat, routes, local transport and working abroad.

Hitch-hiker's guide to Europe

STEIN AND DAY.

We live in an affluent world. A world with a multitude of choices and innumerable companies selling virtually every imaginable commodity. Where once price was the sole determinant for purchase, modern man now values our recognition as an individual. We take enormous pleasure in being treated well and are prepared to pay for it. Quality Customer Service is now a key determinant for the buyer - most other aspects being equal. 
 'Happy About Customer Service?' sets the framework for anyone anywhere to develop a level of Customer Service Excellence which will differentiate them from anyone else that could previously be seen as "competition". Through the basic steps outlined in 'Happy About Customer Service?' a company, small business, manager or an individual can create a reputation for excelling at helping people feel special. This is what makes our Customers Happy About Customer Service, both encouraging Customer loyalty and attracting new Customers. 
 What you will get out of Happy About Customer Service?: 
<ul>
<li>A practical step by step approach to achieving Customer Service Excellence </li>
<li>An understanding of the power of Word of mouth - both positive and negative </li>
<li>The skill set to establish a Customer Service Culture beyond your wildest expectations, and more importantly beyond your Customer's expectations </li>
<li>An insight into the 3 Prompts - 3 questions that will change the way that you deal with everyone in your life (Customers, family, friends, employees..) </li>
<li>Simple approach to helping Customers evolve from strangers to your most loyal Customers </li>
</ul>

Happy About Customer Service?: Creating a Culture of Customer Service Excellence

Business & Money

Marketing & Sales

Happy About

Excavation by Oxford Archaeology in 2008 at Kingshill North on the north-eastern edge of Cirencester uncovered evidence for occupation that opens a remarkable window into Cirencester's prehistoric past. The earliest inhabitants lived during the late Neolithic. They dug storage pits, which over time were filled with decorated Grooved Ware, bone pins and awls, flint tools, stone axe fragments, animal bones and antler and the burnt remains of cereal, nuts and fruit. The evidence points to the seasonal gathering of people to exchange exotic objects and indulge in communal feasting. Two Beaker burials were also found. Both individuals were females who were born outside the region in the chalkland areas of England. Another burial dated to the middle Bronze Age. More storage pits were dug in the middle Iron Age. In the late Iron Age, a small settlement was set within a pastoral landscape. Three human burials were recorded; all were interred in the settlement's enclosure ditch. The site was abandoned before the town of Corinium Dobunnorum was established. A cremation burial was placed in the former enclosure ditch between the late 1st or early 3rd century AD. The rite was Roman, but the location harked back to earlier burial practices.

Cirencester before Corinium: excavations at Kingshill North, Cirencester, Gloucestershire (Thames Valley Landscapes Monograph)

Arts & Photography

Biddulph, Edward

History & Criticism

Oxford Archaeology

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