Custom edtion for University of Phoenix.

Management Communication Skills

Business & Money

Paul R. Timm

William W. Neher

James C. McCroskey

Gary, Dessler

Kristen Bell DeTienne

James R. DiSanza

Nancy J. Legge

Virginia P. Richmond

Patricia D. Witherspoon

Skills

Pearson/Custom Publishing

POLACK EDWARD P, RICHMOND VIRGINIA P, MCCROSKEY JAMES C

Applied Communication for Health Professionals

Politics & Social Sciences

Edward P. Polack

Social Sciences

Kendall/Hunt Publishing

Power in the Classroom: Communication, Control, and Concern (Routledge Communication Series)

Routledge

Scared Speechless: Communication Apprehension, Avoidance, and Effectiveness by Virginia P. Richmond, Jason S. Wrench, and James C. McCroskey examines the most widespread communication problem in our society, shyness, defining the issue and exploring why it occurs.
Intended for those people who are “scared speechless” in some or most environments, the new seventh edition provides various methods that have been developed to help people overcome apprehension and anxiety about communicating.
Written by many of the leading researchers in the area, Scared Speechless: Communication Apprehension, Avoidance, and Effectiveness:
<ul>
<li>Introduces readers to the process of human communication.</li>
<li>Discusses communication apprehension, willingness to communicate, and the primary types of shyness.</li>
<li>Examines the impact that one’s culture can have on communication apprehension and how communication apprehension affects intercultural communication.</li>
<li>Summarizes some of the major effects of communication apprehension, willingness to communicate, and shyness in people’s everyday lives and considers the problems of compulsive communicators.</li>
<li>Includes access to innovative voice analytics technology that demonstrates exactly how one can improve their oral delivery and make the best impression – every time!</li>
</ul>

Scared Speechless: Communication Apprehension, Avoidance AND Effectiveness

Reference

Jason S. Wrench

Words, Language & Grammar

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Books by Virginia P. Richmond