<p>"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- Preview</p>
<p>Covers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.</p>

Measuring Academic Library Performance: A Practical Approach

Politics & Social Sciences

McClure, Charles R.

Van House, Nancy A.

Weil, Beth

Social Sciences

Amer Library Assn.

Measuring Academic Library Performance

Concerned with questions of value and perceptions, this workbook explains how to define what various groups connected with a public library (users, trustees, Friends, local officials) want it to do and then asks what doing it well would mean in qualitative terms - ie, what makes a library good?

What's Good?: Describing Your Public Library's Effectiveness

Childers, Thomas A.

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Books by Van House, Nancy A.