No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively. The Top Performer's Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effective guide is perfect for managers to give to employees facing this tough issue.

The Top Performer's Guide to Conflict

Business & Money

Ursiny PhD, Tim

Bolz, Dave

Business Culture

Sourcebooks

The Top Performer's Guide to Attitude examines the crucial topic of attitude in the workplace, in a short guide that employees will want to read and managers will want to give out. Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers. In this short and effective guide, Ursiny and DeMoss give the tools and techniques needed to come out on top: -Making smart choices -Focusing your actions -Empathizing and strategizing -Picking your relationships -A weekly attitude plan Using exercises and checklists, employees will find it easier to bring a positive and productive attitude to the workplace and managers will see a vast improvement in their staff.

The Top Performer's Guide to Attitude

DeMoss, Gary

What would you give to be able to stop yourself from reverting to your old, destructive ways when life gets tough? We know it's unhelpful, but still can't manage to avoid this behavior. Until now... Soft Souls Living in a Harsh World offers a path for surviving this tough world and integrating your past experiences and the person you were created to be: full of hope, peace, strength, passion, and love. After reading the tough, gritty story of this family of soft souls, how they navigated events ranging from cancer and divorce to addiction and death, and how each operated based on their soft soul type, you'll understand the blessings, dilemmas and solutions that are part of being a soft soul. This book is part memoir and part self-help and was designed to create a deep emotional understanding for the reader. Learn how, based on your soft soul type, to recognize triggers, patterns and behaviors and to develop new tactics to overcome their hold on you. You'll also discover tools to deal gracefully with other types of soft souls who cross your path.

Soft Souls Living in a Harsh World: How to Strengthen Your Spirit Without Hardening Your Heart

Self-Help

Ursiny MIT, Jamie

Motivational

Advantage Coaching & Training, Incorporated

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Books by Ursiny PhD, Tim