For too long, professional services firms have relied on the producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels. When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: Align your firm’s culture and key organizational components. Satisfy your clients’ needs without sacrificing essential managerial responsibilities. Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique. A valuable new resource, this book redefines the role of leadership in professional services firms.

When Professionals Have to Lead: A New Model for High Performance

Business & Money

Thomas J. DeLong

John J. Gabarro

Robert J. Lees

Industries

Harvard Business Press

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Books by Thomas J. DeLong

See the best price to sell, buy, or rent books by Thomas J. DeLong. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

When Professionals Have to Lead: A New Model for High Performance