Understanding Intercultural Communication

Stella Ting-Toomey

Leeva Chung

Oxford University Press Academic US

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Communicating Across Cultures

Health, Fitness & Dieting

Mental Health

The Guilford Press

Understanding Intercultural Communication offers a comprehensive look at the foundational concepts of the discipline. Employing the dynamic theme offlexible intercultural communication, it effectively bridges the gap between theory and practice. A distinctive feature is the book's well-balanced emphasis on both cross-national intercultural communication issues and U.S. domestic diversity issues. Written in a conversational style, it presents up-to-date, identity-based frameworks and fresh approaches. By integrating current empirical research with lively examples, the text illustrates the practical nature of the intercultural communication field. The authors encourage students to think critically by asking thought-provoking questions and posing intercultural ethical dilemmas for students to ponder. They offer strong coverage of such topics as the process of ethnic and cultural identity change, culture shock and intercultural adjustment, intercultural verbal communication styles, conflict facework interactions, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics. Understanding Intercultural Communication features "Jeopardy Boxes" on the use of domestic culture, global culture, and diversity; "Double Take" personal narratives and stories; "Know Thyself" mini-assessments; "Quick Poll" reaction polls; "Picture This" intercultural-interethnic poems; and "Snapshots" illustrating cultural diversity and culture shock. In addition, dialogue scenes, global news clips, practical intercultural toolkits, and checkpoints reinforce student learning in each chapter. An interactive Student Study Guide on CD is included with every copy of the text. An Instructor's Manual/Testing Program and a Companion Website are also available.

Politics & Social Sciences

Leeva C. Chung

Anthropology

Roxbury Pub. Co

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Books by Stella Ting-Toomey