Presenting theories about why humankind, despite its efforts for peace, is in a perpetual state of conflict, the members of the Stanford Center on Conflict and Negotiation consider the obstacles against and processes for harmonious communication.

Barriers to Conflict Resolution

Business & Money

Mnookin, Robert H.

Ross, Lee

Stanford Center on Conflict and Negotiation

Management & Leadership

W.W. Norton & Co., Inc.

Why can’t we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potential win-win negotiations into conflicts that leave everyone worse off. Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the division between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.

W.W.Norton&Company

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Books by Stanford Center on Conflict and Negotiation