This book develops a systematic model for the analyses and description of casual conversation in English. Working through examples of casual conversations, the authors argue that despite its sometimes aimless appearance and apparently unstructured content, casual conversation is a highly structured semantic activity and plays a critical role in the social construction of reality. Drawing on insights from sociological, linguistic and critical semiotic perspectives on interaction, the book aims to equip readers with the analytic skills to describe the different layers of structure, and critical interpretive framework within which to explain the 'social work' that goes on through chat. Casual conversations are identified as everyday verbal interactions in which talk seems to be an end in itself, for example, getting together with friends over coffee or diner and just 'having a chat'. In seeking to understand how language enables us to participate in casual conversation, and the role such interactions play in our formation as social agents, the book progressively introduces successive levels of analytical techniques. Organised from a micro- to macro- focus, the techniques provide a cumulative account of conversational patterns at grammatical, semantic, discourse and contextual levels. At each level, techniques are presented and exemplified on authentic conversational excerpts, involving participants differing in age, gender, ethnicity and socio-economic class. The book begins by distinguishing varieties of everyday talk and briefly reviewing relevant approaches to conversation/discourse analysis. Subsequent chapters detail each of the analytical techniques, beginning with grammatical patterns (types of clauses). At the semantic level, analysis covers attitudinal and intensifying lexis, use of strategies to create intimacy, and the role of humour in casual interactions. The turn-taking structure of casual talk is described through the analysis of 'moves' interactants make (how they act on each other). Finally, the book presents descriptions of some common conversational genres such as story-telling and gossiping. By the end of the book, readers will be in a position to analyze and explain the social purpose and the linguistic characteristics of samples of casual conversation from contexts of relevance to them.

Analyzing Casual Conversation

Literature & Fiction

Eggins, Suzanne

Slade, Diana

History & Criticism

Continuum Intl Pub Group

Analysing Casual Conversation

UNKNO

Conversation: From Description to Pedagogy (Cambridge Language Teaching Library)

This book provides a comprehensive account of conversation in English and its implications for the ELT classroom. After a general overview and definition of conversation it provides the reader with a systematic description of conversational English, from the vocabulary of conversation, to grammar, discourse and genre. This is followed by an informed account of the development of conversation in both first and second language acquisition. It then describes a range of methodological approaches, procedures and techniques for teaching conversation in English. On this basis, an integrated approach to the teaching of conversation is provided, along with practical classroom applications.

Reference

Thornbury,Scott

Foreign Language Study & Reference

Cambridge University Press

Analysing Casual Conversation, first published in 1997 by Cassell, develops a systematic model for the analysis and description of casual conversation in English. Working through authentic examples of casual conversations involving participants differing in age, gender, ethnicity and socio-economic class, the authors argue that despite its sometimes aimless appearance and apparently unstructured content, casual conversation is a highly structured activity and plays a critical role in the social construction of reality. Drawing on insights from sociology, linguistics and critical semiotics, the book equips readers with the analytic skills to describe the layers of structure and critical interpretive frameworks to explain the 'social work' that goes on through chat. Suzanne Eggins is Senior Lecturer in the School of English, University of New South Wales, Sydney Diana Slade is Professor of Applied Linguistics in the Faculty of Education at the University of Technology, Sydney.

Analysing Casual Conversation (Equinox Textbooks and Surveys in Linguistics)

University of Toronto Press

This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. 
‘Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.’ 
- Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School 
‘My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.’ 
- Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital 
‘The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.’ 
- Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training

Communicating in Hospital Emergency Departments

Politics & Social Sciences

Matthiessen, Christian M.I.M.

Herke, Maria

Stein-Parbury, Jane

Manidis, Marie

McGregor, Jeannette

Scheeres, Hermine

Chandler, Eloise

Dunston, Roger

Social Sciences

Springer

This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice.&nbsp; 'Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.'&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School&nbsp; 'My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient's emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.'&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital&nbsp; 'The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.'&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training

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