NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Books a la Carte also offer a great value–this format costs significantly less than a new textbook. Develops the knowledge, sensitivity, skills, and values critical for organizational communication Blending theory, analysis, and practice, Fundamentals of Organizational Communication provides a practical and engaging introduction to the field. The title’s competency-based approach emphasizes knowledge, sensitivity, skills, and values as necessary components of effective organizational communication.

Fundamentals of Organizational Communication, Updated Edition

Business & Money

Shockley-Zalabak, Pamela

Management & Leadership

Pearson

Hewlett-Packard has long been one of the world's most respected companies--universally heralded for its leadership, unique corporate culture (called the HP Way), superior products, and sustained financial performance.This book takes the reader into the trenches of financial transaction processing at HP. The authors find there an unusual success story with application to virtually every industry and organization, regardless of size. They tell the story of HP's experience with creating both a new organizationand a new organizational form--networked teams--to provide shared financial transaction processing for its US factory locations. In just over 9 years, this unique and wildly successful organization is processing over $19 billion of transactions annually while reducing transaction costs as apercentage of revenue by a factor of four--highly significant for a $47 billion company--while engendering exceptionally high employee and customer satisfaction.Many of the key players involved in getting this unique organization off the ground provide fascinating first-hand accounts about the often overlooked potential of transforming routine organizational processes into new and creative forms capable of generating major contributions to the bottomline. The HP story is one about creating and growing a world-class organization within a huge company. But most importantly, it is a success story created in the trenches without strong top management support. It is a story that CEOs and CFOs will find compelling, but one that brings hope andguidance to line managers and professionals responsible for day-to-day organizational life.

The Power of Networked Teams: Creating a Business Within a Business at Hewlett-Packard in Colorado Springs

Biography & History

Oxford University Press

Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings. The cases cover both formal and informal communication practices--in a wide variety of organizational topics and processes--offering students the opportunity to apply their knowledge of organizational and business communication to analyze vital issues and dilemmas. An introductory case with margin notes provides a sample of how to read and analyze a case study. The cases are open-ended and highly readable, and should lead to lively in-class discussions. Several cases--including those on virtual communication and emotional labor--touch on cutting-edge areas of interest. The second edition features thirteen new cases that address such issues as managing a merger, virtual leaders, and supervisor-subordinate relationships. A detailed Case Content Index is also provided, so that instructors can quickly identify the numerous conceptual areas embedded in the cases. A comprehensive password-protected Instructor's Manual and six cases from the First Edition are all available on the book's companion website.

Case Studies for Organizational Communication: Understanding Communication Processes

Keyton,Joann

This book presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice extensively, this book provides an introduction to major organizational communication issues and theories and immediate application of the concepts presented. For people working in business, human resources, or any field where organizational communication plays a role.

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, and Values (5th Edition)

Allyn&Bacon

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Pearson Educacion

Fundamentals of Organizational Communication presents organizational communication concepts within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice, this book provides an extensive introduction to major organizational communication issues, theories, and skills, enabling readers to immediately apply the concepts presented.

Longman Publishing Group

Fundamentals of Organizational Communication, Fourth Edition, using a unique competency-based approach incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. The text presents comprehensive coverage of major issues in organizational conflict, leadership, and ethical behavior.

Fundamentals of Organizational Communication: Knowledge, sensitivity, skills, values

Fundamentals of Organizational Communication, Fourth Edition, presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. The text presents comprehensive coverage of major issues in organizational communication, such as organizational conflict, leadership, and ethical behavior. New to this edition: Expanded coverage of careers and organizational forms in the 21st century helps students prepare for their futures. Chapter 7, "Organizational Conflict, " includes new sections on sexual harassment, discrimination, and ethical abuses to address important workplace issues. Ten new cases and a new essay on the feminist perspective in organizational communication provide immediate applications of key concepts in the text.

Politics & Social Sciences

Social Sciences

Addison-Wesley

Presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communications skills, &amp; ethical values. Presents comprehensive coverage of major issues in organizational communication. DLC: Communication in organizations.

Industries

Fundamentals of Organizational Communication

Skills

See the best price to sell, buy, or rent books by Shockley-Zalabak, Pamela. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Shockley-Zalabak, Pamela

See the best price to sell, buy, or rent books by Shockley-Zalabak, Pamela. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Fundamentals of Organizational Communication, Updated Edition

The Power of Networked Teams: Creating a Business Within a Business at Hewlett-Packard in Colorado Springs

Case Studies for Organizational Communication: Understanding Communication Processes

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, and Values (5th Edition)

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Fundamentals of Organizational Communication: Knowledge, sensitivity, skills, values

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Fundamentals of Organizational Communication