Is it always right to be right?

Schmidt, Warren H.

Wadsworth Pub. Co.

Paula Pigeon is depressed. She's got a great idea for solving a company problem, but no one will listen to her--after all, she's just a pigeon! 
In the Land of Penguins (situated somewhere on the shores of the Sea of Organizations), only penguins get their way. All the other birds--hawks, eagles, parrots, swans--are relegated to "what they do best." But when a company crisis arises, Paula seizes the opportunity and shows those conformist penguin leaders that you can't judge a bird by its feathers--not if you want a creative solution. 
In this delightful parable (a follow-up to the highly successful A Peacock in the Land of Penguins), Hateley, Schmidt, and Weiss have collaborated again to create witty narration and wry illustrations. The story of Paula and her fowl friends demonstrates how organizations must become much better at capturing the talents, energy, and commitment of all employees (if they want breakthrough ideas). How? By focusing on diversity, creativity, and teamwork--and avoiding pigeon-holing at all costs!

Pigeonholed in the Land of Penguins: A Tale of Seeing Beyond Stereotypes

Literature & Fiction

Hateley, Barbara "BJ"

History & Criticism

Amacom Books

There once was an organization where the prevailing attitude was "I am right and you are wrong." Everywhere, groups were at odds: women versus men, management versus employees, line versus staff departments. In this land of "us versus them," discussion was sparse and compromise was unthinkable. After all, each group was right, of course, and they knew it! 
In this delightful parable (in the spirit of A Peacock in the Land of Penguins and Pigeonholed in the Land of Penguins), Hateley, Schmidt, and Weiss collaborate again to create witty narration and wry illustrations that make a critical point. When conflict paralyzes the company, a gentle sound rises above the din. "Uhhmm," this voice says, "maybe I was mistaken." To which another voice responds, "Perhaps you were right." The ensuing dialogue leads to mutually beneficial solutions. 
This inspiring tale about defeating divisiveness in the workplace demonstrates how conflict can be a positive force for change when managed correctly. Readers find tips and models to help apply what they've learned to real-life situations.

Is It Always Right to Be Right? : A Tale of Transforming Workplace Conflict into Creativity and Collaboration

Business & Money

Hateley, B. J. Gallagher

Hateley, Gallagher

Weiss, Sam

Human Resources

Since 1922, "Harvard Business Review" has been a leading source of breakthrough ideas in management practice many of which still speak to and influence us today. "The HBR Classics" series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each volume contains a groundbreaking idea that has shaped best practices and inspired countless managers around the world and will change how you think about the business world today. Modern managers face a dilemma when leading. To relate to subordinates, they may choose a pattern of leadership that ranges from making all the decisions themselves to allowing their subordinates to make decisions within prescribed limits. In deciding how to lead, managers must be aware of their values, confidence in subordinates, leadership inclinations, and tolerance for ambiguity. They must also consider whether their subordinates have the independence, maturity, interest, and knowledge to share in decision making.

How to Choose a Leadership Pattern (Harvard Business Review Classics)

Tannenbaum, Robert

Management & Leadership

Harvard Business Press

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management)

Finnigan, Jerome P.

Jossey-Bass

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

TQ Manager: A Practical Guide for Managing in a Total Quality Organization

Job Hunting & Careers

This classic pioneering book provides keen insight into workplace diversity. With new tips, tools, and strategies for peacocks and penguins alike, your organization will flourish and take flight! Through the story of Perry the Peacock and his fine feathered friends, authors BJ Gallagher and Warren H. Schmidt bring to life the challenges of birds of different feathers who struggle to be successful in the conformity-minded Land of Penguins. Their travails illuminate the challenges of creating a pluralistic corporate culture in which the talent, energy, and commitment of all employees are fully engaged. People who have new ideas that differ from business as usual are often ignored or criticized for the very thing that makes them valuable: their originality and creativity. This unique book helps organizations break out of "penguin thinking” in order to tap into and leverage the creativity of diversity. Learn how to cultivate an organizational culture in which new ideas can flourish and innovation can take flight.

A Peacock in the Land of Penguins: A Fable about Creativity and Courage

Gallagher, BJ

Business Culture

Berrett-Koehler Publishers

How to Choose a Leadership Pattern

Harvard Business Review Press

This brand new edition of a classic, international bestseller continues to bring keen insight to an important topic—workforce diversity. Written in a charming, engaging style, it is a contemporary corporate fable—a tale for our times. This special 20th anniversary edition includes many new tips, tools, and strategies for peacocks and penguins alike—as well as an entirely new bonus parable. Through the story of Perry the Peacock and his fine feathered friends, authors Gallagher and Schmidtbring to life the challenges of birds of different feathers who struggle to be successful in the conformity-minded Land of Penguins. Their travails illuminate the challenges of creating a pluralistic corporate culture in which the talent, energy, and commitment of all employees are fully engaged. People who have new ideas that differ from business as usual are often ignored or criticized for the very thing that makes them valuable: their originality and creativity. This unique book helps organizations break out of "penguin thinking” in order to tap into and leverage the creativity of diversity. Learn how to cultivate an organizational culture in which new ideas can flourish and innovation can take flight.

A Peacock in the Land of Penguins: A Tale of Diversity and Discovery

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