This text introduces the features of production and operations management, concentrating on quality management and competitiveness. Balances are struck between the quantitative and managerial aspect of operations management, and between manufacturing and service operations. Global emphasis offers insight into how managers in foreign countries use alternative managerial solutions to production and operation problems. In addition, environmental emphasis includes the role of recycling, designing products for case of recycling, location of plant, and plant construction. Integrated computer problems in each chapter aim to help students with homework problems and allow instructors to focus more on issues and interpretation of data.

Production and Operations Management : Focusing on Quality and Competitiveness

Engineering & Transportation

Russell, Roberta S.

TAYLOR, Bernard

Engineering

Pearson College Div

This contemporary and comprehensive book integrates traditional topics in operations management with significant changes occurring in manufacturing and service operations around the world. Operations Management is viewed from the perspective of operations as a group of interrelated and dependent processes. The material is clear and concise and is presented in a well-organized and logical progression of topics. It also includes a Multimedia CD version—which is the same as the print version, but with many additional unique and instructional features not available in the print version. Three part organization—Each part—The Strategy of Productive Systems, Designing Productive Systems, Operating Productive Systems—seeks to place each function of operations management in the proper perspective. Ideal for professionals in the operations management field who want to keep up with current changes resulting from the advances in computer and information technology.

Operations Management with Multimedia CD (3rd Edition)

Business & Money

Taylor, Bernard W.

Management & Leadership

Allyn&Bacon

Review Copy

PRENTICE/HALL

This well-written, comprehensive book strikes the perfect balance between both the managerial issues and quantitative techniques of operations. A major thrust of the revision includes increased emphasis on information technology and the effect of the Internet and e-business on operations management. A four-part organization covers the strategic importance of operations, designing the operating system, managing the supply chain, and ensuring quality. For project managers and other business personnel who need to manage and improve processes.

Operations Management and Student CD, Fourth Edition

For undergraduate courses in operations management. This text conspicuously integrates the many new and important changes taking place in operations management today with the more traditional topics in operations management. The focus is on operations strategy and quality management and competitiveness as consistent themes throughout the text. This is a well-organized text that flows smoothly and follows a logical progression of topics that places the different functions of operations management in their proper perspective.

Operations Management

This book approaches service management from a multidisciplinary prospective drawing upon research from economics, consumer behavior, marketing, strategy, international management, management science and operational management. It offers in-depth coverage the topics that are usually relevant to service management. Readers cover service concepts, then how to build the system to create customer value and satisfaction with superior quality services followed by operational challenges managers of service organizations face and finally tools and techniques for managing a service operation. services in our society, the nature of services and service encounters, customers: the focus of service management, globalization of services, service strategy and competitiveness, positioning and marketing of services, technology and its impact on services and their management, design and development of services and service delivery systems, human resource development for services, work measurement in services, locating facilities and designing their layout, managing demand and supply, management science tools for scheduling capacity - queuing and simulation, service quality and continuous improvement, service productivity and measurement of performance, management of public and not-for-profit service organizations, forecasting for services, vehicle routing and scheduling, project management, linear and goal programming for service operations management, inventory systems for service operations.middle and top managers of service companies.

Service Management and Operations

Murdick, Robert G.

RENDER, BARRY

Industries

Available January '03 for Spring classes. Includes lecture outlines; section of review will describe info from previous classes with emphasis on mathematical, statistical fundamentals and will provide simple practice problems: solved problems; practice problems; example analysis sections; focus on helping students interpret management situations.

Study Guide to Accompany Operations Management, Fourth Edition

Service Operations Management

Production and Operations Management

Book by Russell, Roberta S., Taylor, Bernard W.

Production and Operations Management: Focusing on Quality and Competitiveness

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