Program evaluation in the public sector has evolved from the status of applied research methodology to become an indispensable component of program operations. The fields of health care, social services, education, and law enforcement now have established their own standards against which program operations are assessed. National accrediting bodies have established systems of rigorous peer review to ensure the quality of program processes and outcomes. The authors address all facets of this standards-based program accreditation in the new Third Edition. This volume clearly details methods of monitoring and reviewing internal processes, as well as systematically conceptualizing outcome evaluations. Planning techniques are facilitated and enhanced by computer-generated project calendars, PERT/CPM applications, and queuing theory/flowcharts. The authors provide concepts and techniques of systems theory, process intervention, research design, and cost-benefit analysis, illustrated with easy-to-understand examples. Hypothetical planning case studies and outcome evaluation exercises provide valuable learning experience to students as they apply the various principles of planning and evaluation discussed throughout the text.

Program Planning and Evaluation for the Public Manager

Ronald D. Sylvia

Business & Money

Waveland Pr Inc.

Human knowledge about organizing and leading complex collectives reaches back thousands of years. When Jethro advised his son-in-law, Moses, to resist micromanaging, to lead by example, and to delegate authority to persons of integrity, he articulated some of the earliest recorded organizational recommendations. This engaging book taps into the wisdom of the ages to illuminate modern approaches to leadership. Leadership through the Ages examines intrinsic leadership; that is, how to build leadership skills and how to apply them. It is based on the premise that leaders are not born knowing how to lead. Rather, skill sets can be learned and sharpened, while styles of communication and interaction can be cultivated. Sylvia s presentation is liberally sprinkled with sage advice and examples from the best of Eastern and Western traditions, from Confucius and Sun Tzu to Cardinal Richelieu, Napoléon, and Lincoln. To these are added modern theories of leadership illustrated with compelling cases from the real world.
 Titles of related interest available from Waveland Press: Johnson-Hackman, Leadership: A Communication Perspective, Seventh Edition (ISBN 9781478635024); McMahon, Leadership Classics (ISBN 9781577666387); and Natemeyer-McMahon, Classics of Organizational Behavior, Third Edition (ISBN 9781577661726).

Leadership Through the Ages

Management & Leadership

In an era of rapidly shrinking resources, efficient utilization of public resources is of paramount importance. Health care, social services, education, law enforcement, and other fields have established their own standards against which program operations are assessed. National accrediting bodies have implemented systems of rigorous peer review to ensure the quality of program processes and outcomes. Nongovernmental organizations must demonstrate success in achieving their stated goals in order to sustain or expand program funding. In the 21st century, process (how programs are organized and how work is conducted) has become as important as outcomes in determining program effectiveness.
 Responding to these dynamic challenges, the authors utilize concrete case studies to immerse students in the techniques of program evaluation. They effectively examine systems theory, project planning, queuing theory, cost-benefit analysis, and organization processes (including standards-based program accreditation), providing practical examples in an easy-to-comprehend style. In addition, comprehensive discussions explain how process intervention is utilized to achieve program adaptations and strategic change. Like its highly regarded predecessors, the latest edition features evaluation exercises designed to facilitate student development of indicators and measures when dealing with real-world programs.
 Not-for-sale instructor resource material available to college and university faculty only; contact publisher directly.
 Titles of related interest from Waveland Press: Johnson, Public Administration: Partnerships in Public Service, Fifth Edition (ISBN 9781478610908); Stojkovic et al., The Administration and Management of Criminal Justice Organizations: A Book of Readings, Fifth Edition (ISBN 9781577666394); and Welch-Comer, Quantitative Methods for Public Administration: Techniques and Applications, Third Edition (ISBN 9781577664932).

Politics & Social Sciences

Kathleen M. Sylvia

Politics & Government

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Books by Ronald D. Sylvia

See the best price to sell, buy, or rent books by Ronald D. Sylvia. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Program Planning and Evaluation for the Public Manager

Leadership Through the Ages

Program Planning and Evaluation for the Public Manager