Working Minds: A Practitioner's Guide to Cognitive Task Analysis (A Bradford Book)

How to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others.
Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need―employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work―and what keeps it from working as well as it might.
Working Minds is a true handbook, offering a set of tools for doing CTA: methods for collecting data about cognitive processes and events, analyzing them, and communicating them effectively. It covers both the "why" and the "how" of CTA methods, providing examples, guidance, and stories from the authors' own experiences as CTA practitioners. Because effective use of CTA depends on some conceptual grounding in cognitive theory and research―on knowing what a cognitive perspective can offer―the book also offers an overview of current research on cognition.
The book provides detailed guidance for planning and carrying out CTA, with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable.

Working Minds: A Practitioner's Guide to Cognitive Task Analysis (Mit Press)

Gary Klein

Beth Crandall

Robert R. Hoffman

Business & Money

MIT Press]

Perspectives on Cognitive Task Analysis (Expertise: Research and Applications Series)

This volume is the first comprehensive history of task analysis, charting its origins from the earliest applied psychology through to modern forms of task analysis that focus on the study of cognitive work. Through this detailed historical analysis, it is made apparent how task analysis has always been cognitive. Chapters cover the histories, key ideas, and contributions to methodology of a number of communities of practice, including: Sociotechnics, European Work Analysis, Naturalistic Decision Making, Cognitive Systems Engineering, Ethnography, Human Factors. Further, integrative chapters focus on the purposes of cognitive task analysis. It is shown how all the various communities of practice are living in the same scientific universe, though are in many ways distinctive in terms of their key concerns and main theories. It is a historiography of task analysis, and the people who invented task analysis. It is also an explanatory primer on what cognitive task analysis is all about and what it can do. Perspectives on Cognitive Task Analyis will be of value to professionals in allied disciplines who might come to rely on cognitive task analysis in their system development programs. It will be invaluable to students who need to know what task analysis and cognitive task analysis are really all about. For practitioners of cognitive task analysis, this volume is a major presentation of what their scientific universe is all about.

Perspectives on Cognitive Task Analysis: Historical Origins and Modern Communities of Practice (Expertise: Research and Applications Series)

Health, Fitness & Dieting

Laura G. Militello

Psychology & Counseling

Psychology Press

The Cambridge Handbook Of Applied Perception Research

Perspectives on Cognitive Task Analysis

Taylor&Francis

Expertise Out of Context

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Books by Robert R. Hoffman