Managing for Productivity in the Hospitality Industry

Robert Christie Mill

Business & Money

Van Nostrand-Reinhold

Effectively Develop and Manage a Resort Property-Revised and Updated  In recent years, the definition of "resort" has expanded to include any facility that provides recreation and entertainment in combination with lodging. Revised and updated for these changes, Resorts: Management and Operation, Second Edition covers both new trends, like the increasing popularity of timeshares and cruise ships, and tried-and-true businesses like ski areas, golf resorts, spas, and casinos. The book provides a comprehensive look at how today's industry classifies, develops, markets, and manages these various properties.  In addition to covering new growth areas in the resort field, this Second Edition also features a wide range of resources for learning, including: *  New chapters on cruise ships, specialty resorts, and casinos, highlighting the newest trends in the industry *  New resort case studies in each chapter *  Expanded coverage on spas, pools, and indoor waterparks *  Quick Getaway sidebars, showing practical examples and applications of theories discussed in the book *  Updated statistics throughout the text that reflect the latest industry information *  Enhanced discussions of the importance of developing facilities from an environmentally conscious and business-smart perspective so that the integrity of the natural base is maintained  Students on their way to a career in resorts, as well as professionals seeking to update or improve their understanding of the business, will find Resorts: Management and Operation, Second Edition the key to success in this exciting industry.

Resorts

John Wiley&Sons, Inc.

Tourism System: a set of interrelated parts working together toward shared outcomes and goals.
The Tourism System, under the guidance of a new authoring team, have made this new 8th edition more global in scope through examples, cases, and approximately 120 Quick Trips. 
The Tourism System:
<ul>
<li>has been revised with learners in mind; it is written in a much more student-friendly tone.</li>
<li>is visually appealing - the improved illustration program includes several new contributions from the authors themselves.</li>
<li>features expanded and enhanced Quick Trips illustrating important practical issues, applications of management concepts, or significant trends in tourism that engage the reader and stimulate class discussion.</li>
<li>includes new Quick Trips that have been more closely integrated with the contents of each chapter.</li>
</ul>
The Tourism System includes 17 chapters, divided among four part topics:
<ol>
<li>
Destination – chapters 1-6 better represent the new realities of destination management and give a greater emphasis on sustainable tourism and visitor experiences.</li>
<li>
Marketing – chapters 7-9 give a concise but comprehensive introduction to tourism marketing functions. Chapter 9, Tourism Products and Experience Development, is new to this edition.</li>
<li>
Demand – chapters 10-14 reflect rapidly changing aspects of contemporary visitor behavior including the changing role and impact of technology (mobile devices, websites, and virtual reality on traveler mobility, diaspora, and behavior). Chapter 11, Tourism Experience, is new.</li>
<li>
Travel – chapters 15-17 explore mobility and the organizations that facilitate travel through the Tourism System.</li>
</ol>

The Tourism System

Alistair M. Morrison

Kendall/Hunt Publishing

Resorts: Management and Operation

The 3rd Edition of Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. The text is divided into three sections. Each section has a philosophical basis for the inclusion of the subsequent principles and practices. The first section covers major types of resorts: those that are mountain-based, beach-based and golf/tennis based. Two chapters are devoted to each of the various resort types. The first chapters of each resort type focuses on development issues with the impact on operations noted throughout. The second chapter in each resort type deals with guest profiles and management issues. The second section highlights what makes managing a resort different from managing a 'regular' hotel. The final section features a newly expanded chapter on spas, pools, and indoor water parks along with individual chapters on specialty resorts, cruise ships and casinos, reflecting the importance of these types of properties.

John Wiley&Sons

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Books by Robert Christie Mill