<p>Exeptionally comprehensive -- yet accessible -- this book identifies and ties together all aspects of managing a successful restaurant.</p>
<p>The book goes into detail how to balance customer satisfaction and employee productivity to manage operations (food and beverage items and the physical facility) at a profit. It explains how to develop a marketing plan and how and when to use various types of advertising. Identifies the work groups that managers will increasingly have to turn to for employees in the next decade. Gives suggestions as to why employees behave the way they do and offers tips on how to implement the various process theories of motivation. Also includes a chapter on equipment maintenance and energy management.</p>

Restaurant Management: Customers, Operations, and Employees

Business & Money

Robert Christe Mill

Management & Leadership

Prentice Hall College Div.

See the best price to sell, buy, or rent books by Robert Christe Mill. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Robert Christe Mill

See the best price to sell, buy, or rent books by Robert Christe Mill. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Restaurant Management: Customers, Operations, and Employees