The New and Improved Lean Office Pocket Guide (2017) is designed to be a convenient, quick reference that provides a valuable insight into the ways that Lean can be applied in the office - for both your paper-based and electronic work. You can put your finger on any entry within a matter of seconds! Create your entire Lean Office transformation with The New and Improved Lean Office Pocket Guide. It is developed for managers, supervisors, and people working at all levels of the organization. Now with this newer version you can begin to leverage those same Lean concepts and tools to move all information faster and more accurately, as well as better organize your Desktop (electronic) files and folders. Allow this insightful and ready-to-use guide to be your path to increased efficiency and reduced stress in the office! Each chapter provides a detailed explanation of that tool, implementation steps, case studies and/or photos, and desktop examples for electronic files and folders. The topics are 5S, A3 Project Reports and Lean Thinking, Cycle Time, Engaging Today's Workforce, Error Proofing and Visual Controls, Flow, Gemba Walks, Goals and Outcomes, Implementation Tools and Strategies, Interruptions and Random Arrivals, Just-In-Time, Kaizen Events, Managing Change, Measurement Techniques (Charting),Physical or Process Layout, Pitch, Predictable Output, Problem Solving, Reporting and Communications, Runners, Six Sigma, Standard Work, Standard Work for Leaders, Takt Time and Demand Analysis, Value Stream Mapping, Visual Management, Waste Walk, Work Load Balancing, and details about LeanFITT as well as available apps for Lean.

The New and Improved Lean Office Pocket Guide (2017) - Tools for the Elimination of Waste in ALL Types of Office Workflow Environments!

Rob Ptacek

Todd Sperl

Don Tapping

Michael Gilreath

MCS Media, Inc.

The Practical Lean Six Sigma Pocket Guide for Healthcare (D-M-A-I-C) is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Use the book as follows: - Navigate the (Prepare) - Define - Measure - Analyze - Improve - Control right side book tabs. - Complete the A3 Project Report as you learn and apply the various tools on the project by: 1. Go to the tab in the book that corresponds to the D-M-A-I-C Phase you are working on. 2. Read about the tools for that phase of your project. 3. Apply the appropriate tools. 4. Complete the relevant section of the A3 Project Report. 5. Repeat 1 - 4 as you navigate through the phases and complete your project. - Use the Case Study Example Look-Ahead and Tool Grid Matrix to direct you to specific pages with examples or case studies for hospitals, clinics, and/or physician group practices. - Use the Index for quick access to a specific topic or tool. The tools are presented in the logical order relative to the D - M - A - I - C Phases and A3 (Project) Report format; keep in mind that many tools can be used repeatedly across the phases. For example, the value stream map introduced in the Define Phase and A3 Report - 2. Current State will most likely be used in the Improve Phase and A3 Report - 5. Future State; the Run Chart introduced in the Analyze Phase will most likely be used (or updated) in the Control Phase, and so forth. The Practical Lean Six Sigma Pocket Guide for Healthcare aligns managers and supervisors with the front-line associates to understand, implement, and sustain continuous improvement initiatives with real-world examples and practices.

The Practical Lean Six Sigma Pocket Guide for Healthcare - Tools for the Elimination of Waste in Hospitals, Clinics, and Physician Group Practices

Jayant Trewn

PHD.

This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses(i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or practical approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, supervisors of departments and work groups, and improvement team members in their efforts to improve production and delivery of goods and services while reducing waste and variation in all types of processes. The Lean Six Sigma tools and concepts are presented relative to the A3 Project Report to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives. The examples contained in this book are from a wide range of industries and functional areas within organizations, and will assist team members to fully understand the tool s usage and purpose. We expect with the knowledge conveyed in this book, as well as the experiences from your improvement projects, that one day you will become a Lean Sensei at whatever functional level you are within your organization. The Practical Lean Six Sigma Pocket Guide is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Find the right tool for the right initiative by using the: - Navigate the Prepare - Define - Measure - Analyze - Improve - Control right side book tabs. - Complete the A3 Project Report as you learn and apply the various tools on the project by: 1. Go to the tab in the book that corresponds to the D-M-A-I-C Phase you are working on. 2. Read about the tools for that phase of your project. 3. Apply the appropriate tools. 4. Complete the relevant section of the A3 Project Report. 5. Repeat 1 - 4 as you navigate through the phases and complete your project. v Use the Case Study Example Look-Ahead and Tool Grid Matrix to direct you to specific pages with examples or case studies. - Use the Index for quick access to a specific topic or tool. The tools are presented in a sequence that you would most likely first encounter using that particular tool. However, many tools are used repeatedly throughout the D-M-A-I-C Phases. For example, Effective Meetings and Project Management are introduced in the Define Phase but will be most likely used in each of the phases, the Run Chart is introduced in the Analyze Phase and will most likely be used (or updated) in the Control Phase, and so forth. The improvement tools and standard methodology used must be tailored to the facility, department, and/or process in which they will be used. The following icons will be your navigator throughout the sections of this book. Also, each phase refers back to the appropriate section of the A3 Project Report.

The Practical Lean Six Sigma Pocket Guide - Using the A3 and Lean Thinking to Improve Operational Performance in ANY Industry, ANY Time - Tools for the Elimination of Waste!

Reference

Catalogs & Directories

We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes. Whether your industry is manufacturing, healthcare, financial, education, armed forces, services, government, or the construction industry, or, you are a manager, supervisor, team leader, or a front-line worker, this book will provide new insights and ideas for managing and facilitating continuous improvement and problem solving projects (i.e., Kaizen Events). Kaizen Demystified provides a simple and practical approach detailing five distinct methods on how Lean (and Six Sigma) tools and concepts can quickly and efficiently be applied and managed to solve business problems and improve processes. The five types of Kaizen Events detailed in this book are the: (1) Standard 5 Day Kaizen Event, also referred to as a Kaizen Blitz or Rapid Improvement Event, (2) Rolling Kaizen Event, (3) Web Based Kaizen Event, (4) Today's Kaizen Event, and (5) Wiki (or Quick) Kaizen Event. Each type will be thoroughly explained to demystify what it may mean for you. This book also includes a section (chapter) on Kaizen Event Leadership and provides a listing of common issues facing the leader of a Kaizen Event as well as suggested how-to leadership skills to address those issues. (This being one of the most important aspects of Kaizen Events.) Kaizen Demystified will certainly support, supplement, and/or enhance your current Kaizen or Lean thinking and, most importantly, the doing and sustaining. In the end, there will be no mystery!

Kaizen Demystified - A Practical and Systematic Method of Evaluating Circumstances to Use the Most Efficient and Effective Type of Kaizen to Improve Processes

Deborah Salimi

The Practical Lean Six Sigma Pocket Guide XL bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). This book make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or practical approach to problem solving and continuous improvement. Over 40 of the most common Lean Sigma tools are clearly define with a step-by-step approach, checklists, forms and worksheet examples, as well as case study examples from office/service (administrative), retail, healthcare, financial, travel services, and manufacturing. The broad examples will allow employees to fully understand the practicality and universal application these tools provide. Therefore, with that information, the ability to apply the tool or concept to their processes will be that much more successful. The tools are aligned within the (Prepare) D-M-A-I-C and A3 Project Report format to ensure a structured methodology is referenced. This significant alignment ensures the importance of Lean Thinking (via the A3 Project Report) be prevalent throughout the learning. Each section concludes with Lean Thinking Statements to ensure a thorough understanding occurs prior to continuation. The Practical Lean Six Sigma Pocket Guide XL provides guidance in the proper selection (and suggested use) of the most common Lean Sigma tools, all within an improvement and A3 reporting format. Different improvement methodologies that organizations may already be using to meet customer requirements and performance goals are recognized and mentioned. We acknowledge that all have their benefits. It is important to select the one that fits the organization and will be widely used. The methodology should be easy to understand and implement, actively engage the employees, and provide a visual management structure for sustaining continuous improvement initiatives.

The Practical Lean Six Sigma Pocket Guide XL - Using the A3 and Lean Thinking to Improvement Operational Performance in ANY Industry, ANY Time!

This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or practical approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve all types of administrative processes while reducing waste and variations, and engaging employees. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives. The examples contained in this book are from a wide range of industries and functional areas within organizations, and will assist team members to fully understand the tool s usage and purpose. Different improvement methodologies that organizations may already be using to meet customer requirements and performance goals are recognized and mentioned. We acknowledge that all have their benefits. It is important to select the one that fits the organization and will be widely used. The methodology should be easy to understand and implement, actively engage the employees, and provide a visual management structure for sustaining continuous improvement initiatives. The examples provided throughout this publication demonstrate how a Lean or Six Sigma tool was used in a particular setting. We have presented them in this manner to provide a general understanding on how the tools can be applied in everyday (i.e., practical) situations. It is acknowledged that situations in the various types of office settings will vary greatly. However, by focusing on a proven methodology, understanding, identifying, and eliminating waste, and engaging the employees that continuous improvement efforts will have the greatest impact - and thus be sustained!. Practical Lean Six Sigma for Offices is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Use the book as follows: - Navigate the A3 Report as you progress through the project (using the right side book tabs). - Complete the A3 Report as you learn and apply the tools on the project by: 1. Go to the tab in the book that corresponds to the A3 Report section you are working on. 2. Read about the tools for that stage of your project. 3. Apply the appropriate tools. 4. Complete the relevant section of the A3. 5. Repeat 1 - 4 as you navigate through the A3 and complete your project. Use the Case Study Example Look-Ahead to direct you to specific pages relative to a specific example and/or case study.

Practical Lean Six Sigma for Offices - Using the A3 and Lean Thinking to Improve Operational Performance in ALL Types of Office Environments!

Business & Money

Today s Lean! Using 5S to Organize and Standardize Areas and Files is another book from the Today s Lean series published by MCS Media, Inc. It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual). Therefore, the Today s Lean! series of books provide: 1. Concise content on a one main Lean or Six Sigma tool or concept 2. Numerous case studies, worksheets, and examples from all types of industries 3. Availability as a pocket guide or ebook 4. A standard format 5. An avenue to update content immediately via your feedback and input (via ebook updates) 6. An inspiration for you to implement something similar At the heart of any Lean Sigma improvement initiative are some fundamental principles that should be in place to ensure a long-term commitment to the process. Some of these principles are management commitment and involvement, easy access to the improvement tools for the front-line worker, engagement of that employee or front-line worker of the process being examined, and the What s In It For Me? answered. To address these principles, (except the management commitment and involvement, which is an entirely separate issue) this pocket handbook was created. Many Lean and Six Sigma tools inter-relate and rarely will only one Lean tool be used. So, why you might ask are these tools being separated into individual topics? It is because we have realized that many Lean and Six Sigma tools also are fairly simple to understand and most people can make the common-sense connection to a specific improvement activity once the basics of a tool is explained. Today s Lean! Using 5S to Organize and Standardize Areas and Files provides the following: 1. A standard communication platform for each step or phase of 5S 2. Examples (i.e., photos, forms, worksheets, etc.) of 5S practices from a wide range of industries, as well as the physical areas and electronic or Desktop areas 3. Easy 1-2-3... steps as a guide for implementation 4. A 5S Needs Assessment 5. A 5S Audit 6. Detailed case studies on how a few organizations used the 5S tool in their Lean journey It is with great pleasure to present the Today s Lean! series and this particular book on 5S. Please let us know any additional Lean or Six Sigma topics or enhancements to this particular book that may be of value in this format or if you have any other ideas on how continuous improvement information can be presented. We are making these books and resources available in a Just-In-Time format with the information being pulled by you, our reader. Continue to visit The Lean Store for new and exciting books!

Today's Lean! Using 5S to Organize and Standardize Areas and Files

Jaideep Motwani

PH.D.

Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability. This book has been arranged into four distinct parts. To transform an organization from a traditional service provider to a Lean Sigma for Service Excellence provider, it is recommended that the book be followed in order, from Part One to Part Four. However, it may be useful to review Chapter 10, Transformation Case Study, as it chronicles one company's journey using this approach or methodology. The four parts are: Part One. Setting the Foundation for Lean Sigma for Service Excellence. This part is comprised of two chapters. In chapter one, the readers will be provided with an overview of service organizations and why it is critical for them to achieve excellence. This will be followed by a discussion, in chapter two, of how an organization can achieve excellence by applying the Lean Sigma methodology. By explaining the basic tools and concepts of Lean and Six Sigma, understanding how behavior and change must occur, and determining what measurements and outcomes are critical, will set the foundation for the Lean Sigma journey. Part Two. Beginning the Lean Sigma for Service Excellence Journey. This part is comprised of one chapter that focuses on the four enablers of Lean Sigma and the steps required to build a solid foundation. In order for the Lean Sigma initiative to be successful, all four enablers need to be actively present within an organization. Part Three. Deploying the Lean Sigma for Service Excellence Improvement Process. This part is comprised of five chapters and demonstrates through detailed explanation of the tools, as well as case study examples, on how the Six Sigma's DMAIC methodology can be applied in service industries. Creating processes that allow customer expectations and organizational services to be free of waste will create the foundation for business success. This will entail obtaining detailed analysis of current processes, creating standards to adhere to, and balancing workloads evenly to meet each and every customer demand. This is the heart of Lean Sigma and will take the most time to implement. Part Four. Putting it All Together to Achieve and Sustain Lean Sigma for Service Excellence. This part is comprised of two chapters. The first chapter provides definition and guidance for becoming a sustainable organization. Sustainability is defined in terms of global impact in environmental, economic, and social areas. A plan to reduce environmental impact is often called "becoming green." True sustainability goes beyond the environmental impact only and also considers economic and social areas. This chapter defines the Triple Bottom Line for sustainability, and also details some basic tools for becoming green. The second chapter details an organizational transformation of a traditional service provider to a Lean Sigma for Service Excellence organization.

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries

The Lean Six Sigma Pocket Guide XL (please see The Practical Lean Six Sigma Pocket Guide XL for the newer version)is meant for the front-line employee and their supervisor as a quick-reference guide when working on a team-based continuous improvement project or individually implementing an improvement initiative. The Lean Six Sigma Pocket Guide XL is meant for all levels of employees to gain a working knowledge of the Lean tools within the Six Sigma structure (and its quantitative analysis tools) - bringing the best of both worlds together! All the Lean and Six Sigma tools are thoroughly explained with examples from manufacturing, healthcare, and service industries. NOTE: Please see The Practical Lean Six Sigma Pocket Guide (3.5 in. x 5.5 in.) for the same content in a smaller book for less than 10 dollars! Don't go Lean without one of these!

The Lean Six Sigma Pocket Guide XL - Combining the Best of Both Worlds Together to Eliminate Waste! (Please refer to The Practical Lean Six Sigma Pocket Guide XL for the updated version!)

Today's Lean Leader is designed for use as a quick and convenient reference, or as a training guide to improve your effectiveness in leading, supervising, and coaching employees. It provides valuable insight into the How To's of leadership and supervision. Today's Lean Leader can be used in a variety of ways, some of which are: (1)The guide is valuable for the new or veteran leader - supervisor (2) Remarkably, the guide in the hands of the workforce makes the task of leading and supervising all the easier when everyone is on the same page on these basic principles Each main chapter is segmented in the following way for ease of learning and implementation: Bike Racing icon - the What is it? is bold-italicized words used to define the tool or concept as well as the detailed characteristics, features, and salient points needed for an overall understanding of the tool or concept. This is similar to the beginning of the race, where everyone is poised and ready for the cycling event. Jersey icon - the How do you do it? is the step-by-step procedures (or guidelines) and checklists of the tool or concept while addressing social networking implications. This is similar to winning one of the stages in the cycling event where team strategies and adjustments may need to be made. Champs-Elysees icon - the Sensei Tips is comprised of the following three parts: 1. Key or summary points provided by the supervisors and industry leaders that contributed to this book. 2. Recommendations where specific emerging technologies might be applicable. 3. Case studies to further your understanding of the topic. This part is similar to completing the event at the historic Paris, France landmark and determining what went well and what needs to be improved at the next cycling event. A team leader's or supervisor's role is loosely defined as creating an environment where people can motivate themselves to high levels of achievement and success. If as a leader you find yourself facing some of the following issues, this book (chapter referenced) will be of value: A worker is not pulling their weight with daily work requirements. (Layered Process Audits) A worker dominates all meetings. (Meeting Leading) A worker constantly undermines authority. (Discipline) A worker does not attend shift starts or team meetings. (Communications) A worker does not contribute their ideas anytime. (Innovation and Creativity) A worker constantly jokes around about improvement projects - saying, it s just another program of the month. (Motivation) A worker constantly is making mistakes or having to be told something over-and-over again. (Termination) A worker passively participates. (Leadership and Coaching) A worker is always late. (Conflict Management) Management just doesn't seem to care. (Stakeholder Analysis) A worker constantly states that the previous supervisor had done things differently. (Managing Change) These issues, as well as many other types, have a negative impact on productivity and morale. By using the knowledge, tools, and concepts conveyed in this book, it will allow you to more effectively supervise and lead others, thereby improving productivity and morale. Project success does not just happen!

Lean Leadership - Today's Lean Leader! A Practical Guide to Applying Lean Six Sigma and Emerging Technologies to Leadership and Supervision!

Mark Coats Colonel (Retired) US Army

Todd Ptacek

See the best price to sell, buy, or rent books by Rob Ptacek. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Rob Ptacek